Play Safe Player Protection Philippines

26 Ultra Responsible Gaming – Know Your Limits, Play It Smart

At 26 ultra, entertainment should always feel good — not stressful. This page outlines the tools, guidelines, and support resources available to every Filipino player who wants to keep gaming fun, balanced, and in control.

For players in the Philippines  ·  18+ only  ·  Play responsibly

Player Tools

Safe Play Tools Every Filipino Player Should Know

These features are built into your 26 ultra account to help you stay in control at all times.

Deposit Limits

You can set a daily, weekly, or monthly deposit cap directly from your account settings. Once your chosen limit is reached, no further deposits will be accepted until the period resets. This is one of the most effective ways to keep your spending predictable and within your personal budget. Lowering your limit takes effect immediately, while raising it includes a short cooling-off period to prevent impulsive decisions. We encourage every player to set a deposit limit when they first register on 26 ultra.

Session Time Reminders

Long gaming sessions can sneak up on you, especially when you are enjoying yourself. 26 ultra lets you set a session duration reminder so you receive a notification when you have been playing for a set amount of time. This gentle nudge helps you step back, take a break, and reassess whether you want to continue. Regular breaks are proven to keep gaming enjoyable and prevent fatigue-driven decisions. You can adjust or disable session reminders at any time through your account preferences.

Cooling-Off Period

If you feel you need a short break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in or place any bets. This tool is ideal for players who want a brief pause without committing to a full self-exclusion. The cooling-off period activates immediately upon request and cannot be reversed before it expires. It is a no-questions-asked feature available to all registered players in the Philippines.

Self-Exclusion

For players who feel they need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. Once self-exclusion is activated, your account is locked and you will not receive any promotional communications from 26 ultra. We take self-exclusion requests seriously and process them promptly — usually within 24 hours of your request being received. If you choose permanent self-exclusion, your account cannot be reopened under any circumstances. We strongly encourage players who are struggling with their gaming habits to use this tool without hesitation.

Loss Limits

Setting a loss limit means that once your net losses reach a specified amount within a given period, you will be automatically prevented from placing further bets until the period resets. This tool is particularly useful for players who want a hard financial boundary rather than relying on willpower alone. Loss limits can be set on a daily, weekly, or monthly basis and can be lowered at any time with immediate effect. Raising a loss limit requires a mandatory review period before the change takes effect. We recommend combining loss limits with deposit limits for the most comprehensive financial protection.

Support Access

Our support team is available to assist any player who has concerns about their gaming behaviour or wants help activating any of the responsible gaming tools listed on this page. You can reach us through the contact options available in your account dashboard at any time. All responsible gaming requests are handled with complete confidentiality and without judgement. If you are unsure which tool is right for your situation, our team can walk you through the options and help you make the best choice. You can also visit our FAQ page for quick answers to common responsible gaming questions.

Warning Signs

Recognising When Gaming Stops Being Fun

Honest self-awareness is the first step. Here are signs that it may be time to take a break or seek support.

Problem gambling can affect anyone, regardless of income, age, or experience level — and it often develops gradually rather than all at once. The following warning signs are commonly associated with gambling that has moved beyond healthy entertainment. If you recognise several of these in yourself or someone you know, it is important to act sooner rather than later.

  • Spending more money on gaming than you originally planned or can comfortably afford
  • Chasing losses by continuing to play in an attempt to win back money you have already lost
  • Feeling restless, irritable, or anxious when you are not able to play
  • Hiding your gaming activity from family members, friends, or colleagues
  • Borrowing money or selling personal belongings to fund gaming sessions
  • Neglecting work, school, family responsibilities, or personal health because of gaming
  • Continuing to play even when you know it is causing financial or emotional harm
  • Feeling that gaming is the only way to relax, escape stress, or feel good

If any of these resonate with you, please use the self-exclusion or cooling-off tools available in your account, or reach out to our support team. You can also contact the National Council on Problem Gambling Philippines or seek guidance from a licensed mental health professional. Remember — asking for help is a sign of strength, not weakness.

Quick Answers

Responsible Gaming – Common Questions

Straight answers to what Filipino players ask most about safe play on 26 ultra.

You can set a deposit limit by logging into your account and navigating to the Responsible Gaming section of your account settings. From there, choose your preferred limit type — daily, weekly, or monthly — and enter the maximum amount in Philippine pesos (PHP) that you want to be able to deposit within that period. The limit takes effect immediately once saved. If you want to lower your limit, the change is instant; if you want to raise it, a mandatory cooling-off period applies before the new limit becomes active. If you need help finding the setting, our support team is happy to guide you through the process.

A self-exclusion cannot be reversed before the minimum exclusion period has expired. This is intentional — the purpose of self-exclusion is to provide a firm, reliable barrier during a period when you have decided that gaming is not in your best interest. For temporary exclusions of six months or more, you may request reinstatement after the period ends, subject to a review process. Permanent self-exclusion cannot be reversed under any circumstances. We take this commitment seriously because we believe that protecting our players' wellbeing is more important than retaining their business.

No — 26 ultra is strictly an 18+ platform. All players are required to verify their age and identity during the registration process, and accounts found to belong to minors will be immediately closed and any funds returned. We take our age verification obligations seriously and comply with all applicable Philippine regulations regarding the protection of minors from gambling-related harm. If you are a parent or guardian and are concerned that a minor may have accessed the platform, please contact our support team immediately so we can investigate and take appropriate action.

If you are concerned about your gaming habits, the first step is to use the responsible gaming tools available in your 26 ultra account — such as self-exclusion, deposit limits, or a cooling-off period. You can also reach out to our support team, who will handle your situation with complete confidentiality and without judgement. For professional support, we encourage Filipino players to contact the National Council on Problem Gambling Philippines or speak with a licensed mental health professional. Remember that seeking help early makes a significant difference, and there is no shame in reaching out. You can also visit our FAQ page for more guidance on account management and player support options.
Play Responsibly

Ready to Play? Keep It Fun and In Control

26 ultra is built for Filipino players who want great entertainment without the stress. Set your limits, use our tools, and enjoy the games — knowing that we have your back every step of the way.